ATP curated by Deerhunter - FAQs

  • When Is It?

    The event takes place at Pontins Holiday Camp, East Sussex over three days from, Friday 21st June - Sunday 23rd June 2013. Check in begins on Friday at midday/noon and Check out occurs on Monday morning at 10am sharp.

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  • What Is Included In The Ticket Price? What Is A Berth?

    The event is held in a holiday resort so all tickets include a pass to the festival + 3 nights accommodation in private apartments. Each chalet is self-catering and has a small kitchen with cooking/dining utensils included, bathroom with either a shower or bath and of course a sink & toilet. The TV area doubles as a bedroom with a roll out sofa bed, and then there will either be one or two bedrooms with the relevant numbers of beds. Bedding is included in the chalets. The TV has a channel programmed by Deerhunter and ATP.

    When you go on the ticket site you will see the options are described as Berths, for example 4 Berth Self Catered. What this means is that when you buy one of these, it provides you with the numbered amount of passes for the festival plus an apartment for those people to stay in for the weekend - so for example a 5 berth would give you 5 wristbands and an apartment for 5 people for the weekend.

    Because of the venue licence unfortunately you cannot purchase tickets without accommodation or buy day tickets, so all tickets include a festival pass + accommodation. The smallest chalets are for 4 people, so this is the minimum amount of people you will need in order to book.

    So you basically stay on site in your own private accommodation with your friends for 3 nights and you ALSO get a pass to see all of the bands perform over 3 days, plus bar with DJs until early in the morning, free cinema programme curated by Deerhunter, use of site facilities and much more!

    If you would prefer to stay in Rye you can obtain a list of Bed and Breakfasts from www.rye.org.uk or alternatively telephone the local tourist board on +44 (0)1797 226 696 or email ryetic@rother.gov.uk

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  • What if I have a problem with my ticket order?

    If you have a problem with your ticket, first you should go back to point of purchase with your enquiry. Here are the contacts details for the companies we sell festival tickets through:

    Gigantic: Contact via their website here.

    Wegottickets: Contact via their website here.

    Stargreen: Phone - 0207 734 8932

    If you are still encountering problems and haven't received a satisfactory answer then please email feedback(at)atpfestival.com
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  • When Will I Receive My Tickets?

    Tickets should be received at the latest by approximately one month before the event (depending when you buy). International (non-UK) guests tickets will be held at Willcall and can be collected with photo ID and the credit card used to pay for the tickets from the box office at the event.

    Some ticket agents such as Wegottickets ONLY do box office collection so make sure to check your Order Email before emailing us in a panic because your tickets haven't arrived!

    Also enclosed with the tickets will be a damages disclaimer form, which you will need to sign and bring with you. If there are any broken or missing items this will be charged to the credit card that made the booking. If, when you arrive in your accommodation and something doesn't work please inform the staff at the main reception and they will arrange for a replacement.

    On this form you will also need to provide the full names of the guests staying in your accommodation. Please ensure that you have this form filled out before you check-in.

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  • What Times Can I Check In / Out?

    The reception area will open from midday/noon on Friday morning for check-in, however the venues will not be open until later in the day, please check the website nearer the time of the event for full details of venue opening times.

    Latest checkout is by 10am sharp on Monday morning.

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  • I'm arriving on Thursday Night can I check in then?

    Unfortunately not, sorry. If you want to stay in Rye on that night you can obtain a list of Bed and Breakfasts from www.rye.org.uk or alternatively telephone the local tourist board on +44 (0)1797 226 696 or email ryetic@rother.gov.uk

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  • What Do I Need To Bring/Purchase?

    You will need to bring the following with you:

    Towels: there are no towels available on-site so please don't forget
    Toiletries: obviously
    Food / Drink: there are shops onsite where you can purchase things if you like - lots of people stock up in Rye before heading to Minehead

    And for some chalets you will need to buy...

    Electricity:
    This can be purchased from one of the shops onsite, we would recommend buying a small amount between you all in the chalet at first and then work it out from there.

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  • How Do I Get To The Site?

    By Road:
    Check out www.theaa.com/travelwatch/planner_main.jsp and put in your postcode. Camber Sands Holiday Park postcode is TN31 7RL.

    By Public Transport:
    The nearest train station is Rye. See further down for info on how to then get from Rye to Camber.

    For train journey planners, timetables and fares check out the following websites:

    www.nationalrail.co.uk
    www.connex.co.uk
    www.thetrainline.com

    Due to the large amount of people coming from the London area and it's respective airports (we get lots of attendees from oversea), here are some further details on travelling from London to Rye. We hope our Northern friends are not too offended...

    London to Rye...


    Option 1:
    Southeastern trains go between London St Pancras and Rye Sussex, changing once at Ashford International. Highest frequency routes take between approximately 65 and 85 minutes. Tickets can be bought from www.southeasternrailway.co.uk and prices will be cheaper the further in advance you book.

    Check out the Southeastern rail timetable here: download PDF

    Option 2:
    For a slightly longer journey, but about cheaper each way; National Express (www.nationalexpress.com) coaches run from London Victoria to Ashford. They leave London for Ashford at 11:00 and 16:00 on a Friday, and leave Ashford for London at 10:05 and 16:10 on a Monday. The journey is around £9 each way and takes around 2 hours. From the coach drop at Ashford, it is a short walk to Ashford International rail station (map: http://goo.gl/maps/DbiEZ), where there are regular trains to Rye for around £6 each way.


    RYE TO CAMBER

    Option 1:
    'The Wave' bus, route 100, leaves from Rye Rail Station towards Camber Sands Holiday Park at 50 minutes past each hour. Buses back to Rye Rail Station from Camber Sands holiday park leave at 18 minutes past each hour. Journey each way takes about 15 minutes.

    Wave 100 bus timetable: download PDF
    Wave 100 route map: download PDF

    Option 2:
    A good taxi number is +44 (0)1797 225 548 - we would recommend pre-booking a taxi because otherwise there may be a wait.

    Option 3:
    Walking between Rye and Camber takes just over an hour. A map of this journey is here: http://goo.gl/maps/XEQMj

     

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  • Can I Park On-site?

    Yes you can park onsite, but it is limited so please if you are coming with three friends please all arrive in the same car not four separate ones. Once the car park is full you will have to park elsewhere, so be prepared!!

    Also, please be considerate when parking and do not block any exits as this will result in your car being towed off site.

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  • What Time Do The Bands Start On Friday and Finish on Sunday?

    Usually bands begin around 4pm or 5pm on the Friday. A full schedule of times for all performances will be posted up on this website nearer to the time.

    Music usually finishes at around 2am on Monday morning with DJs continuing until early Monday morning.

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  • What Else Is There To Do?

    Apart from nursing a huge hangover, there is a swimming pool, go-karts which are both free of charge, arcades, Cinema (with films picked by Deerhunter and ATP), DJs, Book Club, a beach across the road, the local pubs and of course Rye Village where there are some very nice places to eat.

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  • Where Do I Go If I Have A Problem Over the Weekend?

    If you have any problem over the weekend with your accommodation, please go to the main reception firstly to see if anyone there can help. If they can't help or you have a more festival related problem or enquiry, head over to the ATP Production office and ask if you can speak to Barry, Rosalynde or Deborah from ATP.

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  • Is There A Cash Machine/ATM Onsite?

    Yes, there is a link machine in the main reception. If however this is not working or has run out there are machines in Rye Village, the addresses are as follows:

    HSBC:         11a High Street, Rye
    Lloyds TSB:         84 High Street, Rye

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  • What Happens If I Lose/Break My Wristband?

    If you lose or break your wristband please come to the main reception. If you have the broken wristband please bring this with you so it can be replaced straight away.

    If however you lose your wristband, please bring some form of identification with you so we can double-check your name on the accommodation listing. Photo ID would obviously be best.

    If your wristband has been put on too tight please go to the main reception and we will swap it for you.

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  • Our band would like to play ATP and they are great, how do I go about it getting them booked in?

    Sorry but all acts and DJ's playing ATP are selected by Deerhunter. They have a list as long as their arms of acts they would like to invite. So if you haven't been invited it is not likely to happen. Sorry, maybe next year?

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  • What about under 18s? Can they attend?

    Unfortunately Pontins have let us know that their license agreement will not allow under 18s to be on site for the ATP events this year. We're very sorry about this and hope it will not prove too great a disappointment. We will try to renegotiate things in future so that under 18s and older children will be able to attend ATPs in the UK again. If you have an infant under the age of 2 and wish to come please get in touch via feedback@atpfestival.com, and we can give you more info on attending.

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  • I have a stall at Glastonbury/other festivals selling Scented Didgeridoos, Amusing Hats and Organic Halloumi and would like to set up at ATP, how do I go about it?

    The only merchandise we currently sell is ATP merchandise like T-shirts and Posters, and also merchandise by artists performing at the event. All food and drink are provided by the venues so please do not contact us regarding food/drink vending.

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  • Who do I go to for press accreditation/enquiries?

    For press related questions & accreditation requests, please contact press AT atpfestival.com with DEERHUNTER ACCREDITATION in the subject line.

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  • Are Day Tickets available for the Festival?

    We're sorry but there are no day tickets available for this festival.

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  • Can I Buy a Ticket without Accommodation?

    As we have to hire the entire holiday camp site including all chalets for the festival weekend, room cost is factored into the ticket price and so we are unable to sell tickets without accommodation.

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  • What about Disabled Access/Carers?

    If you're concerned about mobility issues, please get in touch with us directly at feedback @ atpfestival.com so we can give you full details. We have a small amount of 4 person adapted chalets and can provide a  complimentary ticket for carers when provided with proof of disability (so you would just pay for 3 tickets). To book these you must first contact us via feedback @ atpfestival.com

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  • What's the policy on bringing your own alcohol on-site?

    The venue requests that all festival attendees do not bring excessive quantities of alcohol onto the resort. The quantity that is deemed excessive will be at their discretion. If any ATP attendees ignores this, their alcohol will be removed and returned at the end of the weekend. If any attendees repeatedly ignore this, they may be asked to leave.

    If the venue feel that this request is being ignored then further action might be taken, which could include the searching of vehicles entering the resort. Therefore, they, and we, do request that you try not to openly flaunt the policy on excessive amounts!

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  • What about Installment Tickets?

    ATP will run a deposit scheme for the festival to make it easier for some people to pay. We are offering a limited number of 4 & 6 berth self catered apartments to be paid for with a deposit upfront, and the remaining amount to be paid by the end of January. These apartments will be sold at full price (£180) with a booking fee of £7.50 per person.

    For a 4-berth, this works out as: £320 deposit now (£80pp), and then £430 for the 2nd installment in January (£107.50pp).

    For a 6-berth, this work out as: £480 deposit now (£80pp), and then £645 for the 2nd installment in January (£107.50pp)

    All deposits will be non-refundable, so please only apply if you are sure you can pay the remaining amount when it is due in January!

    You can pay by either Google Checkout (similar to Paypal), Cheque or Bank Transfer.

    Please email deposit(at)atpfestival.com with DEERHUNTER DEPOSIT in the subject line if you would like to take part. Please include: your name, address, chalet size, and which payment method you would like to use. Chalets will be granted on a first come first served basis and you will need to pay your first deposit within one week of acceptance into the scheme.

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  • Can I Take Photos/Video?

    Sorry but no professional type cameras or recording devices will be allowed in the venues.

    By entering the event site you agree to being filmed or photographed which may be used for marketing or promotional purposes.

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  • Are tickets refundable?

    No sorry, as stated in our Terms and Conditions, tickets are non-refundable and non-transferrable.

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  • What if I don't have enough people to buy a chalet?

    Need to find people to share an apartment with, or want to find a space in someone's apartment? Check the All Tomorrow's People community page.

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  • Is there a bar at the event?

    Yes, there will be a bar in each of the two venues as well as a pub on site called the Queen Victoria that will be serving drinks until dawn.

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  • Can you tell me more about Camber Sands and the local area?

    Check out this site: http://cambersands.info/ for more info on Camber Sands, local pubs, etc!

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  • What If I Want To Upgrade My Chalet?

    If you have purchased a chalet for the event, but now have more friends wishing to join you and would like to upgrade the size of your chalet, please contact us at feedback@atpfestival.com and subject to availability we can give you information on payment.

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